Refund policy

If one or more items are not suitable, it is possible to return them under the following conditions:

  • Within 14 days from the date you received your package;
  • The items have kept their original labels and packaging;
  • The items have not been worn or washed;
  • The items are not on sale

Please note that return shipping costs are not covered and are at your expense.

It is important to package your return properly and to choose a delivery method with a tracking code to keep the merchandise intact during delivery and to ensure tracking. You are responsible for the package until it arrives at the store.

Please note that sale items as well as jewelry, lingerie and face masks are FINAL SALE.

To initiate the return process, please contact us by email at

info@walkinboutique.com

WALK-IN Boutique
238 chemin de la Grande-Côte
Rosemère, QC
J7A 1H4


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