Return Policy


EXCHANGES

  • If you would like to exchange an item for a different size/colour/style, please send us an email at info@walkinboutique.com stating your order number, the reason for an exchange, and the preferred item.
  • You may exchange any item within 30 days of its original purchase date
  • We will review your request and reply to your email within 24-48 hours, weekends and holidays not included
  • If we have the stock you requested, we will ask you to return your item/s as per the return instructions below.
  • Once we receive your package, we will send you another one with the new item/s requested

If by any chance the requested item/s are not available for the exchange, a return is still possible

RETURNS

  • If you would like to return an order, please send an email to info@walkinboutique.com within 30 days of your original purchase date stating the order number and reason for the return.
  • The items must be in their original condition (unworn, unwashed, unaltered) with all original tags attached.
  • If accepted, your refund will be issued to the original form of payment. Shipping charges are non-refundable.
  • Once we receive your package, we will issue your refund which may take up to three business days.
  • Customers will be responsible for the cost of return shipping, and may use their preferred method of shipment.
  • All sale items are final sale and may not be returned.

How to Return an Item

  1. Send an email to info@walkinboutique.com stating the order number and the items you are sending back. State the exact reason for the return.
  2. Pack and seal your package securely with your RA#
  3. Return Address:
Boutique Walk-In
Attn: Returns
238 chemin de la Grand Côte
Rosemère, QC
J7A 1H4

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